Unified Communications Contract Lancaster

Telephony, Call Centre, Unified Communications and Collaboration.

Lancaster City Council

Contract summary

Industry

Computer and Related Services

Location of contract

North West

Value of contract (£)

£150,000

Published date

25 July 2016

Closing date

12 August 2016

Contract start date

31 December 2016

Contract end date

31 December 2020

Description

Lancaster City Council (LCC) are considering Unified Communications (UC) solutions and the benefits, savings and efficiencies these could offer. As part of the UC project we are looking to replace our existing 3Com VOIP PBX system with a new system that will form the backbone of a UC platform and that will provide us with the features and integration we require whilst also providing savings on call costs and improvements in efficiency from more agile methods of working. The implementation of the new system must be complete by the 31st of December 2016.