University of Birmingham Media Monitoring Contract

Media Monitoring, Recording, Analysis, Archiving, Press Release Distribution.

United Kingdom-Birmingham: News-agency services

2019/S 130-319472

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

University of Birmingham
Edgbaston
Birmingham
B15 2TT
United Kingdom
Contact person: Paul Markham
E-mail: p.markham@bham.ac.uk
NUTS code: UKG31

Internet address(es):Main address: https://www.birmingham.ac.uk/index.aspx

Address of the buyer profile: https://in-tendhost.co.uk/universityofbirmingham/aspx/Home

I.2)Information about joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://in-tendhost.co.uk/universityofbirmingham/aspx/Home

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be submitted electronically via: https://in-tendhost.co.uk/universityofbirmingham/aspx/Home

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Education

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Provision of Media Monitoring, Recording, Analysis, Archiving, Press Release Distribution and Online Journalist Database to the University of Birmingham

Reference number: FRAM217/19

II.1.2)Main CPV code

92400000

II.1.3)Type of contract

Services

II.1.4)Short description:

The University of Birmingham invites tenders for the supply of media monitoring, recording, analysis, archiving, press release distribution and online journalist database. The intention is to establish a Framework Agreement with suitably qualified supplier(s) who will provide the University’s media monitoring, press release distribution service and online journalist database. The requirement shall be split into 2 lots, supplier(s) will be able to submit a response for either 1 or all lots detailing which Lot(s) they are tendering for. Preference will be given to suppliers who are able to fulfil both Lots to the relevant standard.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: yes

Tenders may be submitted for all lots

The contracting authority reserves the right to award contracts combining the following lots or groups of lots:

The preference is for Lot 1 and 2 to be provided by 1 supplier and integrated, however separate bids will be considered where suppliers specialise in one area.

II.2)Description

II.2.1)Title:

Media Monitoring Analysis and Archiving

Lot No: 1

II.2.2)Additional CPV code(s)

92400000

II.2.3)Place of performance

NUTS code: UKG31

Main site or place of performance:

University of Birmingham, Edgbaston, Birmingham.

II.2.4)Description of the procurement:

Monitoring of media coverage associated with our keywords and including:

— national print media

— regional print media,

— local print media,

— national broadcast media,

— regional broadcast media,

— local broadcast media,

— international media,

— online media,

— HE trade media,

— prominent bloggers and commentariat.

A daily coverage email comprising:

— all coverage, split into categories assigned by us, based on a range of keywords,

— a summary of themes and trends,

— transcript of coverage behind a paywall.

Essential:

— the ability to add new keywords for defined periods of time,

— multiple user accounts without additional costs,

— archiving of coverage,

— broadcast clips in full,

— a user-friendly dashboard for coverage, searchable by keywords and filters,

— the ability to manually re-allocate coverage to other categories where necessary,

— the ability to rank coverage by sentiment,

— easy export of coverage dates, headlines and outlets,

— competitor analysis,

— advanced search function,

— half-day response and resolution for technical issues,

— dedicated account manager,

— ability to build charts and graphs to measure against KPIs including:

—— tailored value (AVE),

—— reach,

—— sentiment,

—— volume,

— advanced and innovative analytics features allowing us to measure impact and specific audiences reached,

— ability to use existing historic data on coverage to compare performance across specified periods,

— ability to export chart data to Excel,

— Search function which allows charts to be built from results of a search.

Desirable:

— social media analytics for specific content and sentiment analysis,

— mobile device and out of hours functionality,

— analytics and data integration with existing University systems e.g. MS Excel and Tableau.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48

This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: yes

Description of options:

Initial 2 years with 2 x 1 year extension options up to a maximum period of 4 years.

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: yes

Identification of the project:

This project may be funded by – European Regional Development Fund (ERDF) or; – European Structural and Investment Fund (ESIF) or; – Research Councils UK (RCUK), the strategic partnership of the UK’s seven Research Councils.

II.2.14)Additional information

This project may be funded by:

— European Regional Development Fund (ERDF), or,

— European Structural and Investment Fund (ESIF), or

— Research Councils UK (RCUK), the strategic partnership of the UK’s seven Research Councils.

II.2)Description

II.2.1)Title:

Press Release Distribution and Online Journalist Database

Lot No: 2

II.2.2)Additional CPV code(s)

92400000

II.2.3)Place of performance

NUTS code: UKG31

Main site or place of performance:

University of Birmingham, Edgbaston, Birmingham.

II.2.4)Description of the procurement:

A reliable and modern press release distribution and online journalist database system covering a range of key subjects (for e.g. science, technology and healthcare), regions (e.g. Australia, Europe) and roles (e.g. Editor, Correspondent, Producer, etc.).

Essential:

— a comprehensive database of local, regional, national and international journalists that is regularly updated and captures changes of job roles,

— the database must include local, regional, national and international broadcast journalists as well as provide assurances for how those contacts are kept up to date,

— provide details of how you enable us to create bespoke distribution lists which can be shared amongst the wider team,

— provide details of how the press releases are sent using the distribution lists and how they would appear, what format they can be emailed in and any restrictions with regard to attachments,

— provide details of how you would enable us to link coverage to individual press release distribution lists and also individual journalists,

— provide details for how we could utilise the system to record and monitor interactions with individual journalists,

— provide details of how the database is GDPR compliant,

— provide details of how frequently the system is updated,

— advanced search functionality allowing specific regions, subjects, roles, languages and media types to be targeted.

Desirable:

— mobile/tablet device compatibility to enable out of hours and out of office working,

— any CRM or CRM like functionality.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48

This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: yes

Description of options:

Initial 2 years with 2 x 1 year extension options up to a maximum period of 4 years.

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: yes

Identification of the project:

II.2.14)Additional information

This project may be funded by:

— European Regional Development Fund (ERDF), or

— European Structural and Investment Fund (ESIF), or

— Research Councils UK (RCUK), the strategic partnership of the UK’s seven Research Councils.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents

III.1.5)Information about reserved contracts

III.2)Conditions related to the contract

III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement

Framework agreement with a single operator

IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue

IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes

IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 09/08/2019

Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 09/08/2019

Local time: 12:00

Place:

University of Birmingham.

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

VI.3)Additional information:

VI.4)Procedures for review

VI.4.1)Review body

University of Birmingham
Birmingham
United Kingdom

VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

05/07/2019