University of Birmingham Media Monitoring Contract
Media Monitoring, Recording, Analysis, Archiving, Press Release Distribution.
United Kingdom-Birmingham: News-agency services
2019/S 130-319472
Contract notice
Services
Directive 2014/24/EU
Section I: Contracting authority
I.1)Name and addresses
Edgbaston
Birmingham
B15 2TT
United Kingdom
Contact person: Paul Markham
E-mail: p.markham@bham.ac.uk
NUTS code: UKG31
Address of the buyer profile: https://in-tendhost.co.uk/universityofbirmingham/aspx/Home
I.3)Communication
I.4)Type of the contracting authority
I.5)Main activity
Section II: Object
II.1.1)Title:
Provision of Media Monitoring, Recording, Analysis, Archiving, Press Release Distribution and Online Journalist Database to the University of Birmingham
II.1.2)Main CPV code
II.1.3)Type of contract
II.1.4)Short description:
The University of Birmingham invites tenders for the supply of media monitoring, recording, analysis, archiving, press release distribution and online journalist database. The intention is to establish a Framework Agreement with suitably qualified supplier(s) who will provide the University’s media monitoring, press release distribution service and online journalist database. The requirement shall be split into 2 lots, supplier(s) will be able to submit a response for either 1 or all lots detailing which Lot(s) they are tendering for. Preference will be given to suppliers who are able to fulfil both Lots to the relevant standard.
II.1.6)Information about lots
The preference is for Lot 1 and 2 to be provided by 1 supplier and integrated, however separate bids will be considered where suppliers specialise in one area.
II.2.1)Title:
Media Monitoring Analysis and Archiving
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
University of Birmingham, Edgbaston, Birmingham.
II.2.4)Description of the procurement:
Monitoring of media coverage associated with our keywords and including:
— national print media
— regional print media,
— local print media,
— national broadcast media,
— regional broadcast media,
— local broadcast media,
— international media,
— online media,
— HE trade media,
— prominent bloggers and commentariat.
A daily coverage email comprising:
— all coverage, split into categories assigned by us, based on a range of keywords,
— a summary of themes and trends,
— transcript of coverage behind a paywall.
Essential:
— the ability to add new keywords for defined periods of time,
— multiple user accounts without additional costs,
— archiving of coverage,
— broadcast clips in full,
— a user-friendly dashboard for coverage, searchable by keywords and filters,
— the ability to manually re-allocate coverage to other categories where necessary,
— the ability to rank coverage by sentiment,
— easy export of coverage dates, headlines and outlets,
— competitor analysis,
— advanced search function,
— half-day response and resolution for technical issues,
— dedicated account manager,
— ability to build charts and graphs to measure against KPIs including:
—— tailored value (AVE),
—— reach,
—— sentiment,
—— volume,
— advanced and innovative analytics features allowing us to measure impact and specific audiences reached,
— ability to use existing historic data on coverage to compare performance across specified periods,
— ability to export chart data to Excel,
— Search function which allows charts to be built from results of a search.
Desirable:
— social media analytics for specific content and sentiment analysis,
— mobile device and out of hours functionality,
— analytics and data integration with existing University systems e.g. MS Excel and Tableau.
II.2.5)Award criteria
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
II.2.10)Information about variants
II.2.11)Information about options
Initial 2 years with 2 x 1 year extension options up to a maximum period of 4 years.
II.2.13)Information about European Union funds
This project may be funded by – European Regional Development Fund (ERDF) or; – European Structural and Investment Fund (ESIF) or; – Research Councils UK (RCUK), the strategic partnership of the UK’s seven Research Councils.
II.2.14)Additional information
This project may be funded by:
— European Regional Development Fund (ERDF), or,
— European Structural and Investment Fund (ESIF), or
— Research Councils UK (RCUK), the strategic partnership of the UK’s seven Research Councils.
II.2.1)Title:
Press Release Distribution and Online Journalist Database
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
University of Birmingham, Edgbaston, Birmingham.
II.2.4)Description of the procurement:
A reliable and modern press release distribution and online journalist database system covering a range of key subjects (for e.g. science, technology and healthcare), regions (e.g. Australia, Europe) and roles (e.g. Editor, Correspondent, Producer, etc.).
Essential:
— a comprehensive database of local, regional, national and international journalists that is regularly updated and captures changes of job roles,
— the database must include local, regional, national and international broadcast journalists as well as provide assurances for how those contacts are kept up to date,
— provide details of how you enable us to create bespoke distribution lists which can be shared amongst the wider team,
— provide details of how the press releases are sent using the distribution lists and how they would appear, what format they can be emailed in and any restrictions with regard to attachments,
— provide details of how you would enable us to link coverage to individual press release distribution lists and also individual journalists,
— provide details for how we could utilise the system to record and monitor interactions with individual journalists,
— provide details of how the database is GDPR compliant,
— provide details of how frequently the system is updated,
— advanced search functionality allowing specific regions, subjects, roles, languages and media types to be targeted.
Desirable:
— mobile/tablet device compatibility to enable out of hours and out of office working,
— any CRM or CRM like functionality.
II.2.5)Award criteria
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
II.2.10)Information about variants
II.2.11)Information about options
Initial 2 years with 2 x 1 year extension options up to a maximum period of 4 years.
II.2.13)Information about European Union funds
This project may be funded by – European Regional Development Fund (ERDF) or; – European Structural and Investment Fund (ESIF) or; – Research Councils UK (RCUK), the strategic partnership of the UK’s seven Research Councils.
II.2.14)Additional information
This project may be funded by:
— European Regional Development Fund (ERDF), or
— European Structural and Investment Fund (ESIF), or
— Research Councils UK (RCUK), the strategic partnership of the UK’s seven Research Councils.
Section III: Legal, economic, financial and technical information
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.8)Information about the Government Procurement Agreement (GPA)
IV.2.2)Time limit for receipt of tenders or requests to participate
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
IV.2.7)Conditions for opening of tenders
University of Birmingham.
Section VI: Complementary information
VI.1)Information about recurrence
VI.4.1)Review body
Birmingham
United Kingdom
VI.5)Date of dispatch of this notice: