University of East London Website Design Tender

University of East London Website Design Tender

We are looking to create our new website in line with our current branding, providing a seamless online/offline experience.

United Kingdom-London: IT services: consulting, software development, Internet and support

2019/S 242-594960

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: University of East London
Postal address: University Way
Town: London
NUTS code: UKI4
Postal code: E16 2RD
Country: United Kingdom
Contact person: Chris Philpott
Internet address(es):Main address:

I.2)Information about joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity


Section II: Object

II.1)Scope of the procurement


New UEL Website

Reference number: TEN2020-03

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

Provision of software, consultancy and support services to build a new University website.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no
II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UKI4

II.2.4)Description of the procurement:

We are looking to create our new website in line with our current branding, providing a seamless online/offline experience. The existing site does not align with the brand in its use of font, colour and style. The brand is moving forward in ways that visually represent the future that we are aiming toward — inventive use of grids, imagery, text. As the university progresses toward its Vision 2028, we need a site that will push at the boundaries of what a university website is and can be. Taking cues not from other HE sites, but from those that influence and engage our target audiences.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24
This contract is subject to renewal: yes
Description of renewals:

We are looking to procure access to a content management system and consultancy and support services. In terms of contract lengths, the platform is likely to be for a minimum of 5 years. Support and consultancy is likely to be between 3-5 years.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

First or second tier company accreditation for the chosen CMS application.

A Microsoft Gold partner status (or higher) and experience of Microsoft Dynamics integration services as part of a website build

ISO 9001 (Quality), ISO 27001 (Data Protection) and ISO 27017 (Cloud Security) accreditation.

III.1.2)Economic and financial standing

III.1.3)Technical and professional ability

List and brief description of selection criteria:

Experience of delivering a similar set of services to at least 1 University and 1 private sector client in the last 2 years.

At least 2 certified front-end and 2 back-end developers for the CMS application.

Experience of Google Analytics and Tag Manager as part of a website build;

Experience of implementing enterprise SaaS or PaaS cloud hosting solutions as part of a website build;

Experience of delivering similar projects using an Agile methodology;

Experience of delivering advanced website personalisation techniques, for example, machine learning for at least 2 clients;

Experience of delivering websites to WCAG AA accessibility standards;

At least 1 award won for creative (UX, Design) website services in the last 2 years;

Service Desk with 24/7 support offering across all recommendation applications;

Experience in working on PCI — DSS compliant payment sites/services;

Experience of delivering digital transformation strategies and digital service design for at least 1 client;

Experience of large scale (1 000+) web page manual and automated content migration.

III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 17/01/2020
Local time: 16:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 20/01/2020
Local time: 09:00

At UEL Docklands Campus.

Information about authorised persons and opening procedure:

Tenders will be opened by the Head of Procurement.

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published:

Contracts for support services are likely to be re tendered every 3-5 years.

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic payment will be used
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

Official name: Not applicable
Town: Not applicable
Country: United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: