University of Exeter Managed Networks Tender

University of Exeter Managed Networks Tender

The University is looking for a partner to join it on this journey transforming the Network/Telecoms provision of today into the connected campus of tomorrow.

United Kingdom-Exeter: Networks

2018/S 220-503730

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

University of Exeter
Northcote House
United Kingdom
Contact person: IT Category Manager
NUTS code: UKK4Internet address(es):Main address:

Address of the buyer profile:

I.2)Information about joint procurement


Access to the procurement documents is restricted. Further information can be obtained at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity


Section II: Object

II.1)Scope of the procurement


Provision of a Managed Networks Service with a Capital Funded Technical Refresh

Reference number: UOE/2018/007

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

The University of Exeter is embarking on a journey to transform its IT provision and move to digital services which underpin the University’s aspiration to combine teaching excellence and high levels of student satisfaction with world class research. The University’s Network is a key foundation stone in this journey and it needs to be a solid platform on which the other digital services can be built. To this end the University is looking for a partner to join it on this journey transforming the Network/Telecoms provision of today into the connected campus of tomorrow.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKK4

II.2.4)Description of the procurement:

Suppliers that would like to express an interest in this opportunity must do so at the following URL:; suppliers are required to search for and select the appropriate tender from the list of current opportunities.

Once suppliers have expressed an interest, they will be required to complete and upload the Supplier Information Form and NDA via the correspondence function on the CTM portal. Please ensure that the NDA is signed with a wet ink signature as electronic signatures are not acceptable. Once confirmed as a bona fide supplier the Procurement Documents that set out the information about the project available at this time will be sent to you via the CTM portal.

The idea of the connected campus is a simple one, the network service experience should be the same regardless of the method of connection (LAN, WIFI, External), the only difference perhaps being the layer of security. Ubiquitous communication with other users should also be possible without worrying about location or device. Again, security will factor heavily within this but enabling smarter connectivity which empowers the users is the key removing some of the blockers to their experience.

Mobility is essential, students and staff own more devices than ever before, many of which are wireless only. Device roaming is critical and an increase in connectivity for open spaces, between buildings and public spaces is required.

Security is paramount to the University’s success, cyber-attacks are on the increase and as our reputation and success grows, so too does our exposure to these attacks. The network must utilise modern security technologies and configuration to mitigate and proactively alert on attacks before they become service affecting. The proliferation of BYOD and IoT will continue and the University network needs to support this growth whilst maintaining the integrity of its business functions. This includes the ability for the University to gain and maintain accreditations such as Cyber Essentials and ISO27001.

Unified Communications is replacing traditional telephony, the University of Exeter increasingly needs its staff and students to be able to communicate and collaborate from a variety of devices. The University is keen to understand how it can improve its existing telecoms provision and enable its staff and students to collaborate whilst still being able to provide traditional telephone capabilities.

The network hardware refresh is a priority and the new hardware needs to underpin the University’s vision and manage the growth in use expected as more services turn to cloud computing.

Currently the University has separate contracts for each of the network services included in the scope of the project: LAN, WAN, Wi-Fi, Fixed voice and mobile telecoms. The managed service elements of the project will bring together disparate contracts under one supplier, who the University internal networks team will build a strong partner relationship with. The current estate must be supported by this partner from day one of the contract and assist the University on its journey to any new technologies installed.

Approximate budget apportionment technical refresh 5 850 000 GBP and managed support services 5 150 000 GBP.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 11 000 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 84
This contract is subject to renewal: no
II.2.9)Information about the limits on the number of candidates to be invited

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Competitive dialogue
IV.1.3)Information about a framework agreement or a dynamic purchasing system

IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

Notice number in the OJ S: 2017/S 211-437637

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 14/12/2018
Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 14/01/2019

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

University of Exeter
United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: