Unscheduled care information technology systems for National Services Scotland

Unscheduled care information technology systems for National Services Scotland

NHS Scotland continues to update its IT systems as part of its eHealth Strategy.

UK-Edinburgh: IT services: consulting, software development, Internet and support

2012/S 15-023321

Contract award notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

The Common Services Agency (more commonly known as National Services Scotland (“NSS”))
NHS National Services Scotland, NISG, Gyle Square, 1 South Gyle Crescent
For the attention of: Jim Binnie
EH12 9EB Edinburgh
Telephone: +44 1312756059
E-mail: jim.binnie@nhs.net

Internet address(es):

Address of the buyer profile: http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA12442

I.2)Type of the contracting authority

Body governed by public law
I.3)Main activity

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Golden Jubilee Hospital (National Waiting Times Centre Board)

NHS 24

NHS Ayrshire and Arran

NHS borders

NHS Dumfries and Galloway

NHS education for Scotland

NHS Fife

NHS Forth Valley

NHS Grampian

NHS Greater Glasgow and Clyde

NHS Health Scotland

NHS Highland

NHS Lanarkshire

NHS Lothian

NHS Orkney

NHS quality improvement Scotland

NHS Shetland

NHS Tayside

NHS Western Isles

Scottish Ambulance Service

The common services agency for the Scottish Health Service (aka the NHS National Shared Services)

The State Hospital for Scotland

Section II: Object of the contract

II.1.1)Title attributed to the contract

Unscheduled care information technology systems.
II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Scotland.

II.1.3)Information about a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement
II.1.4)Short description of the contract or purchase(s)

NHS Scotland continues to update its IT systems as part of its eHealth Strategy. To support this programme of work, the Authority, on behalf of certain entities constituted pursuant to the National Health Service (Scotland) Act 1978 (NHS Borders Health Board, NHS Forth Valley Health Board and NHS Tayside Health Board) is seeking to establish a single-supplier framework of unscheduled care (out-of-hours) patient administration and clinical applications, associated services (implementation, development, support and training), optional software modules and any ancillary items relating to the foregoing core and/or optional items.
Other Health Boards in Scotland will be able to call off from the Framework during its lifetime.
The system may be accessed from NHS hospitals or premises from which unscheduled care services are provided which, to avoid doubt, include community hospitals and premises from which out of hours GP services are provided.
The preference at the moment is for a remotely hosted, managed solution however other self hosting/managed solutions will be considered.
Suppliers will be required to integrate with the NHS24 PRM system (details of which will be supplied during the tender process).
The suppliers must provide flexible solutions to support data entry, audit and reporting for national and local services. The suppliers will also be required to provide options for uploading an extract of special notes (SPNs).
A national licence for the software may be purchased. The system must be supported for a minimum of 7 years.
As an option hardware may be purchased under this contract though the Contracting Authority reserves the right to use National Contracts to purchase hardware.
II.1.5)Common procurement vocabulary (CPV)

72000000, 72212180, 48814000, 72263000, 72261000, 72514100, 72514200, 72514300, 30213100, 48820000

II.1.6)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes
II.2)Total final value of contract(s)
II.2.1)Total final value of contract(s)

Value: 2 500 000 GBP
Excluding VAT

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of
1. Functionality. Weighting 40
2. Non-functionality. Weighting 30
3. Price. Weighting 30
IV.2.2)Information about electronic auction
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority
IV.3.2)Previous publication(s) concerning the same contract

Contract notice

Notice number in the OJEU: 2010/S 215-330471 of 5.11.2010

Section V: Award of contract

Lot title: Unscheduled care IT system.

V.1)Date of contract award decision:

V.2)Information about offers

Number of offers received: 2
V.3)Name and address of economic operator in favour of whom the contract award decision has been taken

Advanced Health and Care Limited
Munro House, Portsmouth Road
KT11 1TF Cobham, Surrey
Internet address: www.advancedcomputersoftware.com/ahc

V.4)Information on value of contract

Total final value of the contract:
Value: 2 500 000 GBP
Excluding VAT
V.5)Information about subcontracting

Section VI: Complementary information

VI.1)Information about European Union funds
VI.2)Additional information:

(SC Ref:218697).
VI.3)Procedures for appeal
VI.3.1)Body responsible for appeal procedures
VI.3.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: The Authority will notify economic operators who submitted a tender or (where no de-selection notification has previously been made) applied to be selected to tender, of its decision to award the contract which notification will contain among other information, a summary of the reasons why the economic operator was unsuccessful. The notification will incorporate a ‘standstill period’ of a minimum of 10 clear calendar days (or a minimum of 15 if the communication method used is not electronic) between the date on which the Authority despatches the notice and the date on which the Authority proposes to conclude the relevant contract. The bringing of court proceedings against the Authority during the standstill period will automatically continue the prohibition on entering into the contract until the court proceedings are determined, discontinued or disposed of, or the court, by interim order, brings to an end the prohibition. The remedies that may be awarded by the courts before the contract has been entered into include the setting aside of the decision to award the contract to the winning tenderer. The bringing of court proceedings against the Authority after the contract has been entered into will not affect the contract unless grounds for the imposition of special penalties under the Public Contracts (Scotland) Regulations 2006 can be established. Otherwise the remedies that may be awarded by the courts where the contract has been entered into are limited to the award of damages. Economic operators are entitled to write to the Authority after receipt of the notification should they require further clarification. The Authority will respond within 15 days of such a written request, but it should be noted that receipt by the Authority of such request during the standstill period may not prevent the Authority from awarding the contract following the expiry of the standstill period. Where an economic operator is dissatisfied with the Authority’s response to its request for debriefing information, or considers that the framework agreement has been concluded in breach of The Public Contracts (Scotland) Regulations 2006, such economic operator is advised promptly to seek independent legal advice.
VI.3.3)Service from which information about the lodging of appeals may be obtained
VI.4)Date of dispatch of this notice: