Victim Assessment Services Essex

Victim Assessment Services Essex

The primary aim of this service is to ensure that people are supported to cope and recover after being victims of crime and increase levels of victim satisfaction.

United Kingdom-Witham: Guidance and counselling services

2017/S 157-325621

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

The Police and Crime Commissioner for Essex
Office of The Police and Crime Commissioner for Essex, Essex County Fire and Rescue Headquarters, Kelvedon Park, Rivenhall
United Kingdom
Contact person: Claire Ward
Telephone: +44 01474366650
NUTS code: UKH3
Internet address(es):Main address:

I.2)Joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Public order and safety

Section II: Object

II.1)Scope of the procurement


Essex Victims’ Assessment and Support Services.

Reference number: 2017/065

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

The primary aim of this service is to ensure that people are supported to cope and recover after being victims of crime and increase levels of victim satisfaction.

II.1.5)Estimated total value

Value excluding VAT: 2 750 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKH
NUTS code: UKH3

II.2.4)Description of the procurement:

This service is for the provision of victim assessment, referral and non-specialist support.

The Police and Crime Commissioners Police and Crime Plan sets clear objectives to ensure victims are at the heart of what we do. To support this, the PCC for Essex has adopted a set of principles to deliver the objectives set out in the plan:

— We believe Victims should be at the heart of the Criminal Justice System and are placing a special emphasis on their needs within each and every policing priority;

— Every Victim should receive the services they are entitled to under the Victims Code and we will ensure that the criminal justice agencies are held to account for delivery against this code;

— Everyone who reports a crime should be kept informed and updated about their case;

— People who have experienced harm should receive appropriate support and be directly involved in the design of their services;

— We will commission services which are driven by the needs of the victim and we will regularly seek feedback to improve and provide even better support, so victims are able to cope and recover from their experience;

— Our restorative Justice Services, which are focused on the needs of victims, will expand to enable more victims to have access.

The primary aim of this service is to ensure that people are supported to cope and recover after being victims of crime and increase levels of victim satisfaction.

Expected additional outcomes for this service are:

— Contribution to victims having a more positive experience of the criminal justice system;

— Feedback is gathered from victims that contribute to improvements within the service and to other partners including but not limited to Essex Police and OPCC;

— Victims are helped to move towards positive outcomes — in line with the 8 categories identified in the Victims’ code;

— Victims feel equipped and empowered to move on independently of the service;

— Victims are supported to help reduce the risk of repeat victimisation;

— Victims report improvements to their presenting problem(s);

— Victims are able to have a ‘voice’ to express the way a crime has affected them with a Victim Personal Statement/Business Impact Statement.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/04/2018
End: 31/03/2023
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: yes

II.2.11)Information about options

Options: yes
Description of options:

The initial contract period shall be for 3 years, with the option to extend by up to 2 years in 1 year extensions (subject to funding and at the sole discretion of the Contracting Authority).

The value in II.1.5) is estimated based on the full term of the contract including extension options.

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:

III.2.3)Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 16/10/2017
Local time: 16:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Date: 16/10/2017
Local time: 16:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes

VI.2)Information about electronic workflows

Electronic invoicing will be accepted
Electronic payment will be used
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

High Court
The Royal Courts of Justice, Strand
United Kingdom

VI.4.2)Body responsible for mediation procedures

High Court
The Royal Courts of Justice, Strand
United Kingdom

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

The Contracting Authority will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers. This period allows unsuccessful tenderers to seek further debriefing from the Contracting Authority before the contract is entered into. If an appeal regarding the award of the contract has not been successfully resolved, the Public Contracts Regulations 2015 provide for aggrieved parties who have been harmed or who are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).

VI.4.4)Service from which information about the review procedure may be obtained

High Court
The Royal Courts of Justice, Strand
United Kingdom

VI.5)Date of dispatch of this notice:



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