Victim and Witness Services Northamptonshire

Victim and Witness Services Northamptonshire

The Office of the Northamptonshire Police and Crime Commissioner wish to appoint a single provider to provide Victim and Witness Services to Northamptonshire.

United Kingdom-Nottingham: Provision of services to the community

2014/S 068-117100

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

East Midlands Strategic Commercial Unit
Force Headquarters, Sherwood Lodge, Arnold
For the attention of: Ms Lorraine Worthington-Allen
NG5 8PP Nottingham
UNITED KINGDOM
Telephone: +44 1159672310
E-mail: lorraine.worthington-allen@emscu.pnn.police.uk

Internet address(es):

General address of the contracting authority: www.bluelight.gov.uk

Address of the buyer profile: www.bluelight.gov.uk

Further information can be obtained from: Victim and Witness Services Northamptonshire
All correspondance to be submitted via www.bluelight.gov.uk ref: 9HSH-BLQDXF

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: Victim and Witness Services Northamptonshire
All correspondance to be submitted via www.bluelight.gov.uk ref: 9HSH-BLQDXF

Tenders or requests to participate must be sent to: Victim and Witness Services Northamptonshire
All correspondance to be submitted via www.bluelight.gov.uk ref: 9HSH-BLQDXF

I.2)Type of the contracting authority

Body governed by public law
I.3)Main activity

Public order and safety
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:

Victim and Witness Services Northamptonshire
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 27: Other services
Main site or location of works, place of delivery or of performance: Northamptonshire
NUTS code UKF

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

The Office of the Northamptonshire Police and Crime Commissioner wish to appoint a single provider to provide Victim and Witness Services to Northamptonshire.
The provision of services for victims and witnesses in Northamptonshire spans across a variety of agencies and contracts, including police provision of witness care and some domestic abuse services, nationally provided services such as Victim Support and Rape Crisis and a variety of organisations in the voluntary, community and faith sector.
In January 2012 the Ministry of Justice (MoJ) published a consultation paper entitled “Getting it right for victims and witnesses” which outlined proposals for the future delivery of victim and witness services across the country.
One particular aspect contained within the document was the proposal that responsibility for the delivery of services would reside at a local level under a commissioning framework to be defined by the newly appointed Police and Crime Commission.
The Office of the Northamptonshire Police and Crime Commission (OPCC) are building upon this key recommendation. As part of the Police and Crime Plan created in March 2013, the OPCC have included a strand entitled “Putting Victims First” which articulates how it will improve the services offered to Victims and Witnesses.
In conjunction with the MoJ, the OPCC have agreed to become an “early adopter” of the service and as such are working to towards an implementation date of 1st October 2014 for the new Victim and Witness Service to come on line.
II.1.6)Common procurement vocabulary (CPV)

75200000, 85323000, 98000000, 98133100

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Lots

This contract is divided into lots: no
II.1.9)Information about variants

Variants will be accepted: yes
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

The provider must provide the following:
—— An IT Case Management system capable of interfacing electronically with other Criminal Justice agencies and Victim and Witness service providers as described previously in the document.
— It must be able to record and manage cases securely with appropriate access rights granted to view, edit and amend cases by users.
— It must be capable of providing management reporting and management information of sufficient granularity to provide useful and meaningful data for analytical and performance monitoring purposes
—— A telephone service which will receive calls from a variety of referral methods and provides a telephone service as described in the Required Outputs section.
—— A face-to-face service which will deliver emotional support services as described in the Required Outputs section.
—— An ‘attendance at court’ case management service.
—— A service which actively recruits, employs and up-skills volunteers to provide services.
—— Effective training and development of all staff and volunteers to enable them to carry out the role in an effective manner.
In addition to the above, we have further requirements that we expect the provider to aspire to throughout the term of the contract, and the OPCC will work with the provider to develop over time, through the research and improvement branch of work. Below is a list which again, is not exhaustive and we would expect the provider to identify other requirements throughout the term of the contract, based on robust information and data collected from victims:
—— Opportunities for victims and witnesses to participate in restorative justice activities which require the creation of or interaction with a service / process
—— Development of counselling skills within the service
—— Development of specialist skills such as dealing with bereavement
II.2.2)Information about options

Options: no
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Duration in months: 36 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Any supplier may be disqualified who:
(a) is bankrupt or is being wound up, where his affairs are being administered by the court, where he has entered into an arrangement with creditors, where he has suspended business activities or is in any analogous situation arising from a similar procedure under national laws and regulations;
(b) is the subject of proceedings for a declaration of bankruptcy, for an order compulsory winding up the administration by the court or of an arrangement with creditors or of any other similar proceedings under national laws and regulations;
(c) has been convicted by a judgment which has the force of res judicata in accordance with the legal provisions of the country of any offence concerning his professional conduct;
(d) has been guilty of grave professional misconduct proven by any means which the contract authorities can demonstrate;
(e) has not fulfilled obligations relating to the payment of social security contributions in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority;
(f) has not fulfilled obligations relating to the payment of taxes in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority;
(g) is guilty of serious misrepresentation in supplying the information required under this Section or has not supplied such information;
(h) has been the subject of a conviction for participation in a criminal organization, as defined in Article 2(1) of Council Joint Action 98/733/JHA;
(i) has been the subject of a conviction for corruption, as defined in Article 3 of the Council Act of 26 May 1972 and Article 3(1) of Council Joint Action 98/742/JHA3 respectively;
(j) has been the subject of a conviction for fraud within the meaning of Article 1 of the Convention relating to the protection of the financial interests of the European Communities;
(k) has been the subject of a conviction for money laundering, as defined in Article 1 of Council Directive 91/308/EEC of 10 June 1991 on prevention of the use of the financial system for the purpose of money laundering.
Information and formalities necessary for evaluating if requirements are met:
see ITT for details
III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Information and formalities necessary for evaluating if requirements are met:
see ITT for details
Minimum level(s) of standards possibly required: see ITT for details
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
Information and formalities necessary for evaluating if requirements are met:
see ITT for details
Minimum level(s) of standards possibly required:
see ITT for details
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

SOR1000164
IV.3.2)Previous publication(s) concerning the same contract

no
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 22.4.2014 – 12:00
IV.3.4)Time limit for receipt of tenders or requests to participate

7.5.2014 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender

in days: 60 (from the date stated for receipt of tender)
IV.3.8)Conditions for opening of tenders

Date: 7.5.2014 – 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds
VI.3)Additional information
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

East Midlands Strategic Commercial Unit
Nottinghamshire Police Headquarters Sherwood Lodge Arnold
NG5 8PP Nottingham
UNITED KINGDOM
E-mail: lorraine.worthington-allen@emscu.pnn.police.uk
Telephone: +44 1159672310

Body responsible for mediation procedures

Jayne Christer
Nottinghamshire Police Headquarters Sherwood Lodge Arnold
NG5 8PP Nottingham
UNITED KINGDOM
Telephone: +44 1159672310

VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:2.4.2014