Volunteer and Front of House Training Contract – Hull

Full details of the Training to be provided, including a description / specification of the individual requirements for each of the 6 LOTS, are contained within the published ‘pack’ of tender documentation.

Provision of Training to support the delivery of the Hull: Yorkshire’s Maritime City Project – Volunteer and Front of House Training

Contract summary

 

Industry

    • Education and training services – 80000000
    • Training services – 80500000
    • Staff training services – 80511000

Location of contract

HU1 2AA

Value of contract

£25,000 to £31,894

Procurement reference

20221026200353-104102

Published date

26 October 2022

Closing date

24 November 2022

Closing time

12pm

Contract start date

1 February 2023

Contract end date

31 December 2024

Contract type

Service contract

Procedure type

Open procedure

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

 

Description

Interested parties are invited to submit bids for the Provision of Training to support the delivery of the Hull: Yorkshire’s Maritime City Project, i.e. Volunteer and Front of House Training. The Training Services required will be split into six (6) strands (or LOTS); suppliers are able bid for any combination or number of LOTS, or indeed for all LOTS. The Hull: Yorkshire’s Maritime City (HYMC) project is a Hull City Council heritage-driven, citywide cultural regeneration and place-making project that will take Hull to the next level as a destination renowned for its maritime heritage and culture. Hull’s rich maritime story will take centre stage creating a long-term legacy for decades to come. Hull Museums will ensure that its staff and volunteers have the skills necessary to drive ambitious plans for cultural regeneration and that they are trained to meet the challenges integrated regeneration will demand. Training will underpin a culture of positive communication and in-depth understanding of the museums service as a whole. Throughout this process, management, staff and volunteers will develop a broad range of skills, enabling them to work together successfully to embed a coherent vision for the delivery of a new cultural offer. Hull Museums are part of Hull Culture and Leisure Ltd (HCAL), a not-for-profit Company wholly owned by Hull City Council. HCAL has the responsibility of commissioning volunteer and front facing staff training plus support for the HYMC project. HYMC volunteer and front facing staff training will run alongside the existing training offer provided to staff only by HCAL. The training audience are volunteers and front facing staff. Some characteristics should be noted:
• Higher proportion of older learners
• Many have not been in a learning environment for a long time
• Lower level of IT skills and confidence
• Greater reliance on public transport
• Caring responsibilities puts demands on their time
HYMC training opportunities will be a chance to build an effective team and embed service values in existing and new participants.
Full details of the Training to be provided, including a description / specification of the individual requirements for each of the six (6) LOTS, are contained within the published ‘pack’ of tender documentation. The tender details are available via the Council’s tender portal, YORtender, weblink https://yortender.eu-supply.com/login.asp?B=YORTENDER, Tender Ref. 59440.

 

How to apply

 

Follow the instructions given in the description or the more information section.

 

About the buyer

 

Contact name

Mark Homersham

Address

The Guildhall, Alfred Gelder Street
Hull
HU1 2AA
ENG

Telephone

+44 1482613694

Email

mark.homersham@hullcc.gov.uk

Website

https://www.hull.gov.uk/