Wales ICT Performance Management Solution

Wales ICT Performance Management Solution

Welsh Government is planning a procurement exercise for the design and delivery of a performance management IT solution for public sector organisations in Wales.

UK-Cardiff: networking, Internet and intranet software package

2012/S 217-357835

Prior information notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

WG Public Service Reform
Cathays Park
For the attention of: Graham Davies
CF10 1AQ Cardiff
Telephone: +44 2920825825

Further information can be obtained from: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law
I.3)Main activity

Economic and financial affairs
General public services
Housing and community amenities
Public order and safety
Recreation, culture and religion
Social protection
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II.B: Object of the contract (Supplies or services)

II.1)Title attributed to the contract by the contracting authority:

Pan – an all-Wales pan-public service ICT solution for performance management.
II.2)Type of contract and place of delivery or of performance

Service category No 7: Computer and related services

II.3)Information on framework agreement
II.4)Short description of nature and quantity or value of supplies or services:

Welsh Government is planning a procurement exercise for the design and delivery of a performance management IT solution for public sector organisations in Wales. In advance of this procurement, we are providing the opportunity for interested parties to highlight possible approaches to meeting the likely requirements as detailed below. Any party interested in being involved and wishing to attend Concept Viability Workshops in December 2012 should respond in writing to the contact information provided below. Requests to attend should be sent to the contact details in this advert by 5.12.2012.
It is the overall strategy of the Welsh Government to promote collaborative and regional working and it is intended the solution will be available for all public sector organisations in Wales. Collaborative working means public sector organisations agreeing shared outcomes, working together on the development of plans, and monitoring / evaluating associated activities. Example undertakings include community safety projects which involve local government, health services, the Police, and Fire and Rescue Services. Collaborative working can also include two public sector organisations sharing resources to deliver public services, for example to local authorities providing social services through one shared service.
The solution will provide tools that support this collaborative working by providing a virtual space where the shared outcomes can be expressed, the agreed outcomes set out clearly and the performance of the collaborating organisations against the shared outcomes reported. Its use will not be mandatory; however, there is an expectation that the majority of large public sector organisations in Wales, across all sectors, will use it voluntarily. The solution therefore needs to provide an attractive but flexible feature set, to maximise uptake and hence the return on the Welsh Government investment.
It is not necessarily expected that this capability will be provided through a turn-key, off- the-shelf capability. We are also interested in approaches of interconnecting existing software packages, or harnessing flows of data used in performance management across Wales. It is expected that the solution will be web-based, but currently have no fixed concepts on the approach to hosting and service management. We are also interested in approaches which would provide a long-term solution for continued access to a solution beyond the lifetime of any one specific contract agreement.
The new solution:
— will provide flexibility to support the delivery and working practices of different public sector agencies, including methodologies such as Results Based Accountability,
— will similarly use its flexible approach to actively support and encourage multi-agency working across geographical and service boundaries,
— follow an open approach, that allows re-use of existing flows of information (e.g. government published statistics) and in turn, be capable of providing information for onward re-use, for instance in the websites of the collaborating organisations,
— will allow users to configure their work area, providing easy-to-use and easy-to-configure reporting screens,
— will provide capability to deliver performance monitoring and benchmarking at local and national scale and on configurable timescales (e.g. financial, academic and calendar years),
— will support the sharing of key measures and indicators locally and with the Welsh Government (e.g. statutory Outcome Agreements for local authorities),
— and will be bilingual, complying with the Welsh Language Act, 1993.
Also under consideration are the extent to which the new solution would include specific project management tools, such as Gantt charts and the ability to store and analyse a limited amount of anonymised data relating to individuals e.g. for specific research projects or pilots.

This contract is divided into lots: no

II.5)Common procurement vocabulary (CPV)


II.6)Scheduled date for start of award procedures

II.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes
II.8)Additional information:

The identified scope of work places all Welsh public service organisations as key stakeholders in the project. To that end Welsh Government is working closely with Local Authorities, National Parks, Health Boards, NHS Trusts, Fire and Rescue Services, Police Forces and various other public service agents.
All interested parties are invited to a concept viability workshop to discuss the Welsh Assembly Government’s proposed requirements.
The date and venue of the workshop is:
The Royal Welsh College of Music and Drama, Cardiff, Wednesday 12.12.2012.
If you are interested in attending you should contact Carmel O’Grady, Public Service Reform, Welsh Government at stating:

— name/s of those attending,
— organisation,
— contact details.

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.2)Conditions for participation
III.2.1)Information about reserved contracts

Section VI: Complementary information

VI.1)Information about European Union funds
VI.2)Additional information:

Buy4Wales Reference Number: 32462.
VI.3)Information on general regulatory framework

VI.4)Date of dispatch of this notice:7.11.2012