Warwickshire Care at Home Services Spot Purchase

Warwickshire Care at Home Services Spot Purchase

The purpose of this tender is to secure additional capacity within the domiciliary care market.

United Kingdom-Warwickshire: Social work services

2019/S 212-521044

Social and other specific services – public contracts

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: Warwickshire County Council
Postal address: Strategic Procurement Unit, PO Box 3, Shire Hall, Market Square
Town: Warwickshire
NUTS code: UKG13
Postal code: CV34 4RH
Country: United Kingdom
Contact person: JD Hopper
E-mail: procurement@warwickshire.gov.uk
Telephone: +44 1926412341
Internet address(es):Main address: www.warwickshire.gov.uk

Address of the buyer profile: http://www.warwickshire.gov.uk/procurement

I.2)Information about joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at: http://www.csw-jets.co.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


Warwickshire Care at Home Services Lot 1 Spot Purchase

Reference number: WCC – 8442

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

The Council is seeking tenders from new providers for Lot 1 of their care at home services.

The purpose of this tender is to secure additional capacity within the domiciliary care market to support commissioned services during periods of pressure and increased demand, to ensure that customers have access to timely services.

We are seeking responses from providers who are already established and operating within Warwickshire’s identified zones (see geographical map) or the immediate neighbouring areas.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKG13
Main site or place of performance:

The County Council boundaries of Warwickshire County Council.

II.2.4)Description of the procurement:

Lot 1: domiciliary care is generally for customers who require less than 28 hours of support and do not require night support. This service is for adults and children who are customers of WCC and reside in Warwickshire.

During the life of these contracts the services may be modified and varied in order to meet the changing needs and demands of the Council, the partners and the customers. These changes could include (but aren’t limited to) initiatives to deal with short-term emergencies, facilitating hospital discharge, prevention, night-sits, etc.

The aim of these services will be to deliver outcome based, personalised care to customers who have social care needs and may also have health care needs, to enable them and their informal carers to have choice and control over the support they receive, promoting independence while supporting them to achieve positive outcomes in all aspects of their life.

The initial requirement is for a number of providers (between 1 and 8) to provide capacity across identified zones during periods of pressure, however the Council may award more than 1 contract per zone. Furthermore, unsuccessful providers who pass the mandatory requirements (including stated thresholds) will be held on a reserve list and may be awarded a future contract for zones if this is required to meet service pressures.

The initial contract term will be approximately 1 year and 7 months however the Council reserves the right to extend the contract by further periods not exceeding 24 months at the discretion of the Council based on the contract performance of the successful applicants.

II.2.6)Estimated value
II.2.7)Duration of the contract or the framework agreement

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

The estimated value over the contract term is between 1 800 000 GBP and 9 250 000 GBP.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.4)Objective rules and criteria for participation

List and brief description of rules and criteria:

All as detailed in the tender documentation.

The Council will undertake its financial assessment of the tendering organisation (and if considered necessary by the Council, any partners within a consortium bid) based on its own evaluation of the tenderers’ most recent 2 years accounts (or if 2 years accounts are not available, equivalent evidence which confirms financial viability). The assessment of accounts will be supported by an independent credit reference report from Creditsafe where this is available. The Council may also impose a bond or performance guarantee on the successful tenderer. Minimum level(s) of standards possibly required: evidence as stated in the tender documentation.

III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

All as detailed in the tender documentation.

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Form of procedure

Open procedure
IV.1.3)Information about framework agreement

IV.1.10)Identification of the national rules applicable to the procedure:

Information about national procedures is available at: http://www.legislation.gov.uk/uksi/2015/102/contents/made

IV.1.11)Main features of the award procedure:

All as detailed in the tender documentation.

IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate / Time limit for receipt of expressions of interest

Date: 21/11/2019
Local time: 13:00

IV.2.4)Languages in which tenders or requests to participate may be submitted:


Section VI: Complementary information

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

Warwickshire County Council will be using its e-tendering system (CSW-JETS) for the administration of this procurement process. Providers must register with the system to be able to express an interest and download documents. The web address for CSW-JETS is www.csw-jets.co.uk

Registration and use of CSW-JETS is free. All correspondence or clarifications relating to this procurement must be via the CSWJETS correspondence function. If you are having trouble registering with CSW-JETS please email us at procurement@warwickshire.gov.uk

Providers must register on CSW-JETS and express an interest in this project in order to download tender documents and be able to correspond with us about this procurement. Electronic ordering and/or invoicing and/or payment may be used.

VI.4)Procedures for review

VI.4.1)Review body

Official name: High Court of England and Wales
Town: London
Country: United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: