Web Database Tender

Web Database Tender

Tourism Product Database. The Welsh Ministers will be inviting tenders from suitably qualified and experienced bidders, to deliver the new Tourism Product Web-application/database and the Data gathering service.

UK-Pontypridd: database systems

2012/S 180-296195

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

The Welsh Ministers
Welsh Government, BET&S – South East Wales, QED Centre, Treforest
Contact point(s): Sridhar Ponnuswamy
For the attention of: Mr Sri Ponnuswamy
CF37 5YR Pontypridd
UNITED KINGDOM
Telephone: +44 3000615713
E-mail: sridhar.ponnuswamy@wales.gsi.gov.uk

Further information can be obtained from: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law
I.3)Main activity

Economic and financial affairs
Education
Environment
General public services
Health
Housing and community amenities
Public order and safety
Recreation, culture and religion
Social protection
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:

Tourism Product Database.
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 7: Computer and related services
NUTS code UKL

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

The Welsh Ministers will be inviting tenders from suitably qualified and experienced bidders, to deliver the new Tourism Product Web-application/database and the Data gathering service. The target date for the commencement of the contract is 1.1.2012 and the contract will be for a duration of 36 months from the commencement date, with the option to extend the contract by up to a further two years, subject to annual review.
This tender is split into two distinctive lots:
Lot 1.
Lot 1 has 2 parts (Part a and Part b).
Note: the contract may be awarded to one vendor for the whole solution or it may be awarded to more than one vendor based on the product strengths and delivery skills of the vendor.
a) Web-application to manage Tourism Product Database solution
The provision will include delivery and maintenance of the web-application “Tourism Product Database” for the Tourism industry in Wales. The solution will include but not be limited to the following:
— Add/Modify records,
— Manage change through releases,
— Run queries/searches,
— View queries/search result in predefined structures,
— Run various other reports,
— Run MIS reports,
— Ability to scrape data,
— Support inputs/outputs in APIs,
— Ability to integrate with various other systems,
— Provide business and technical support as required,
— Provide bilingual (English-Welsh) support (web-forms etc),
— Provide telephonic support as required,
— The solution will be hosted on the Authority’s platform,
— The solution should be used only for the agreed purposes,
— The data gathered and managed for the solution should not be used for any other purposes,
— Innovative solutions will be welcomed,
— Provide reports as required,
— The vendor should comply with the State Aid regulations.
b) The database for the Tourism Product Database solution
The provision will include delivery and maintenance of the Database for the “Tourism Product Database” solution to support the Tourism industry in Wales. The Database solution will include but not be limited to the following:
— Based on Relational Database Management System,
— With predefined Data Structures,
— Manage change through releases,
— Records would be in the range of 20,000 to 25,000 with a provision to increase on request,
— Data-sets would range from 20-25 with a provision to increase on request,
— The Database should be able to communicate with various other solutions,
— Data migration – Existing data will have to be imported to the new solution,
— The Data will be owned and owned only by the Authority,
— The Data should not be used for any other purposes,
— The Authority holds the ownership of the data,
— The data has to be supplied to other entities on the Authority’s direction,
— Innovative solutions will be welcomed,
— Provide business and technical support as required,
— Provide bilingual (English-Welsh) support (web-forms etc),
— Provide reports as required,
— The vendor should comply with the State Aid regulations.
Lot 2 – Data Gathering Service.
The provision will include providing the service to gather data on behalf of the Authority to be entered in the Database for the “Tourism Product Database” solution and maintained with regular updates to support the Tourism industry in Wales. The Data Gathering Solution will include but not be limited to the following:
— Data to be gathered by Telephone, in-person visits, web-forms, email etc,
— Data to be gathered Data Structures,
— Manage change through agreed change management process,
— Records would be in the range of 20 000 to 25 000 with a provision to increase on request,
— Data-sets would range from 20-25 with a provision to increase on request,
— The Data entry service to be included,
— Regular data cleansing, data quality management processes to be executed,
— The Data should not be used for any other purposes,
— The Authority holds the ownership of the data,
— The data has to be supplied to other entities on the Authority’s direction,
— Innovative solutions will be welcomed,
— Provide business support as required,
— Provide robust customer service to the businesses through telephone, email etc,
— Provide bilingual (English-Welsh) support,
— Provide reports as required.
A draft specification has been provided for information purposes within the etender. The final specification will be made available in the final tender document to those bidders passing the initial selection stage.
The Welsh Government, on behalf of the Welsh Ministers, will be conducting this procurement exercise through the etenderwales portal https://etenderwales.bravosolution.co.uk.

Tender documents and other information must be downloaded from and returned through this portal. If you require any further assistance the BravoSolution helpdesk is available on:
Email: help@bravosolution.co.uk Phone: +48 8003684850/ Fax: +482070600480.

Full information in accessing the portal is found in Section VI.3.
Community Benefits do not apply to this contract.

II.1.6)Common procurement vocabulary (CPV)

48610000, 48612000, 72320000, 72321000, 72314000, 72212222, 72421000, 72422000

II.1.7)Information about Government Procurement Agreement (GPA)
II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots
II.1.9)Information about variants

Variants will be accepted: yes
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

The aim of the Tourism Product Database Solution is to provide a first class Tourism Product Data Gathering and Search solution that works collaboratively with other solutions and platforms and fully meets the needs of businesses.
In order to achieve this, the project has specified the following objectives:
Web-Application Solution.
— To provide an exhaustive product search solution,
— To use innovative solutions,
— To provide sustainable solution,
— To have a clear and simple solution design,
— To be Tourism industry friendly,
— To ensure the customer has clarity in the support available and accesses support appropriate for their needs whilst using the solution,
— To improve the quality of tourism product search.
Database Solution.
— To provide an simple and robust database solution,
— To use innovative solutions,
— To provide sustainable solution,
— To have a clear and simple Database design,
— To help in improving the quality of tourism product data.
Data Gathering Service.
— To a Tourism industry friendly Data Gathering Service,
— To use innovative solutions,
— To reduce the data input requirement of tourism businesses via technical solutions,
— To provide sustainable solution,
— To have a clear and simple business processes,
— To ensure the customer has clarity in the support available and accesses support appropriate for their needs whilst using the service,
— To improve the quality of Tourism product data,
— To provide an innovative approach to general business support across Wales taking account of changes in the wider economy and business support needs,
— Deliver effective cross cutting support services in the fields of Equality and Diversity and Resource Efficiency,
— A pan Wales model but with flexibility to take account of regional differences,
— To proactively promote access and awareness of data gathering services to the Tourism Industry.
II.2.2)Information about options

Options: yes
II.2.3)Information about renewals

This contract is subject to renewal: yes
In the case of renewable supplies or service contracts, estimated timeframe for subsequent contracts:
in months: 24 (from the award of the contract)
II.3)Duration of the contract or time limit for completion

Duration in months: 36 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

The awarding authority reserves the right to request parent company and/or other guarantees of performance and financial liability.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Payment terms will be indicated in the contract documents. Tenders to be priced in Sterling. Payment to be made in Sterling only.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

No special legal form required but joint and several liability to be assumed by all group bidders before acceptance.
III.1.4)Other particular conditions
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Please see the requirements listed within the PQQ.
III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Please see the requirements listed within the PQQ.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
Please see the requirements listed within the PQQ.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Restricted
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

C-074/2012/13 Tourism Product Database
IV.3.2)Previous publication(s) concerning the same contract

no
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate

15.10.2012 – 14:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
Other: English and or Welsh.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening tenders

Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds
VI.3)Additional information

The Authority reserves the right to consider variant bids.
The Authority is committed to contributing to the social, economic and environmental well-being of the wider community. Accordingly, while the requirement to do so will not be mandatory, the successful contractor will be expected to consider opportunities to recruit and train long term economically inactive persons as part of the workforce delivering this project.
The Contract will have an option to extend the duration up to a period of up to a further 24 months.
If you require documentation in an alternative format, please contact the named contact point in this document, who will be able to provide a more suitable format. For example, Braille, large print, Word document or audio format.
E-TENDER INFORMATION:
— Go to https://etenderwales.bravosolution.co.uk,

— The first person from your Organisation to use the Platform will be required to register on behalf of the Organisation,
— Registration involves accepting a User Agreement, and providing basic information about your Organisation and about the User performing the Registration,
— The User who performs the Registration becomes the Super User for the Organisation,
— On registering on the Platform the Super User will select a Username and will receive a password,
— The Password will be sent by e-mail to the email address that was specified in the User Details section of the Registration page,
— In order to log-in to the Platform please enter your Username and Password,
— Note: If you forget your Password then visit the homepage and click “Forgot your password?”,
— Registration should only be performed once for each Organisation,
— If you think that someone in your Organisation may have already registered on this Platform then you must not register again,
— Please contact the person who Registered (i.e. the Super User) in order to arrange access to the Platform,
— Contact the Helpdesk immediately if you are unable to contact the Super User (for example if they have left your Organisation),
— Note: If your Organisation is already registered on the Platform then you must not make any additional registration. Please contact the Helpdesk to gain access to the Platform,
— Tenders must be uploaded to the BravoSolution portal by 2pm.
How to find the PQQ:
— Once logged in you must click on ‘PQQs Open to all Suppliers’,
— The etender references for this contract are: project_ 23843 and pqq_30549,
— Click on the title to access summary details of the contract. If you are still interested in expressing an interest, click the ‘Express an Interest button’. This will move the PQQ from the ‘Open to all Suppliers’ area to the ‘My PQQ’s’ on the home page,
— You will then see the full details of the PQQ in the qualification and technical envelopes along with any relevant documents in the ‘Attachments’ area,
— Should you have any questions on the PQQ, please use the ‘Messages’ area to contact the buyer directly – Please do not contact the named person at the top of this notice.
Buy4Wales Reference Number: 31804.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:13.9.2012