Website Development Contract – Hosting and Technical Support for Talk London Online Community

Website Development Contract – Hosting and Technical Support for Talk London Online community

The Greater London Authority -GLA are seeking to commission a supplier to provide hosting, technical support and development of their online research community of Londoners, Talk London.

UK-London: Social research services

2013/S 084-142548

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Transport for London (Information and Communications Technology)
Windsor House, 42- 50 Victoria Street
SW1H 0TL London

Internet address(es):

General address of the contracting authority:

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Regional or local authority
I.3)Main activity

General public services
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Greater London Authority

Section II: Object of the contract

II.1.1)Title attributed to the contract by the contracting authority:

ITC 11334 Talk London online community
II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 27: Other services
NUTS code
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

The Greater London Authority -GLA are seeking to commission a supplier to provide hosting, technical support and development of their online research community of Londoners, Talk London, which they aim to grow to up to 40,000 members as quickly as possible. Talk London hosts discussion threads, quick polls and surveys and is soon to also have functionality for live Q and A sessions and private focus groups. It was created to promote positive debate about how to improve the capital, and was driven by the Mayor’s aim to enable Londoners to take part in policy conversations that generate new ideas, to ensure policies are responsive and effective, and to raise awareness of the breadth and benefits of GLA programmes.
II.1.6)Common procurement vocabulary (CPV)

79315000, 72413000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no

This contract is divided into lots: no
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
II.2.2)Information about options
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

If required these will be asked for at tender stage.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

If required these will be asked for at tender stage.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

If required these will be asked for at tender stage.
III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

ITC 11334
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate

31.5.2013 – 11:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information

The Opportunity is on the European
Dynamics Portal which can be found at:

1) On the European Dynamics portal (you may need to register if
your company has not yet done so).

3) The opportunity is called ITC11134
Any further questions must be dealt with via the helpdesk ( or by e
mail through the portal).
Telephone: 0800 0740 503
a)Transport for London (TfL) is a complex organisation operating both as an executive agency of the Greater
London Authority (GLA) under the direction of the Mayor of London and as provider of transport services.
The scope of the proposed services may encompass activities within the scope of both Directive 93/38/EEC
and Directive 92/50/EEC. Services to be provided in relation to activities which are subject to the Directive
93/38/EEC (Utilities) will not be subject to a separate notice, the services may be provided to TfL and/or its
subsidiaries and may also encompass London Regional Transport (LRT) and/or the GLA and any of the
functional bodies.
b) Further information on TfL may be found at and

c) Contract(s) may be awarded to the successful contractor by any part of TfL and/or any of its subsidiaries.
d) The awarding authority reserves the right withdraw from the procurement process and/or not to award any
contract as a result of the competition called tot by this notice and the awarding authority shall not be liable
for any costs or expenses incurred by any candidates in considering and/or responding to the procurement
e) All discussions and meetings will be conducted in English.
f) Tenders and supporting documents must be priced in GBP and all payments under the contract will be made
in sterling.
g) TfL may interview any or all companies who express an interest in tendering for this work.
TfL is conducting this opportunity on behalf of the GLA.
On 7th September 2009 the Greater London Authority’s (GLA) procurement function was delegated to Transport for London (TfL) with the result that TfL Group Procurement manages the GLA’s procurement function, which includes undertaking procurement exercises on behalf of the GLA.
Interested parties should note that TfL is acting as procurement agent on behalf of the GLA

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: Precise information on deadline(s) for lodging appeals: The Contracting Authority will incorporate a minimum
10 calendar day standstill period at the point information on the award of the contract is communicated to
This period allows unsuccessful tenderers to seek further debriefing from the Contracting Authority before the
contract is entered into.
Tendererss have two working days from notification of the award decision to request additional debriefing and
that information has to be provided a minimum of 3 working days before expiry of the standstill period.
Such additional information should be requested from the address in section I.1.
If an appeal regarding the award of a contract has not been successfully resolved the Public Contracts
Regulations 2006 (SI 2006 No 5) provide for aggrieved parties who have been harmed or are at risk of harm by
a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).
Any such action must be official name: Postal address: Town: Postal code: Country: Email: Telephone: Internet
address (URL): Fax:-.
Powered by BravoSolution eSourcing Technology 37/40 brought promptly (generally within 3 months) where
a contract has not been entered into the court may order the setting aside of the award decision or order the
Contracting Authority to amend any document and may award damages.
If the contract has been entered into the court may only award damages.
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:26.4.2013