Website and Mobile Application Development Tender

Website and Mobile Application Development Tender

Home Group – Online Presence (external website) and Mobile Application Development Partner Framework.

United Kingdom-Newcastle Upon Tyne: Software development services

2013/S 215-374392

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Home Group
Procurement (Expert Users), 2 Gosforth Park Way, Gosforth Business Park
For the attention of: Mr Chris Thompson
NE12 8ET Newcastle Upon Tyne
Telephone: +44 1912907641

Further information can be obtained from: Housing Procurement E-Tender Portal
Internet address:

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: Housing Procurement E-Tender Portal
Internet address:

Tenders or requests to participate must be sent to: Housing Procurement E-Tender Portal
Internet address:

I.2)Type of the contracting authority

Body governed by public law
I.3)Main activity

Housing and community amenities
I.4)Contract award on behalf of other contracting authorities

Section II: Object of the contract

II.1.1)Title attributed to the contract by the contracting authority:

Home Group – Online Presence (external website) and Mobile Application Development Partner Framework.
II.1.2)Type of contract and location of works, place of delivery or of performance


II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement
II.1.4)Information on framework agreement

Framework agreement with a single operator
Duration of the framework agreement

Duration in months: 48
Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT:
Range: between 50 000 and 2 000 000 GBP

II.1.5)Short description of the contract or purchase(s)

Background/Contract Scope
This process seeks to appoint a single strategic partner for the long term provision of website / online presence and mobile application development in line with the recently approved IS Strategy These services will include but won’t be limited to:
– Web Design
– Web Development
– Web Consultancy
– Web support
– Smartphone / Mobile Application Design (external facing)
– Smartphone / Mobile Application Development (external facing)
– Smartphone / Mobile Application support (external facing)
The framework will cover all home group and associated public facing websites as well as “smartphone” / mobile application development but will exclude both the intranet and extranet which will be subject to an additional procurement process.
In the past Home group have used SharePoint to deliver external facing websites, this tender process seeks to appoint a partner who can use the best technology to deliver responsive / interactive websites. It is not limited to a SharePoint provision.
The New IS strategy has a focus on self-service, whether that is a customer, client or a colleague, it is our belief that our online presence is a fundamental part of this initiative and therefore we need to ensure the correct partner is selected. In addition to this a large number of our customer / client base would be deemed digitally excluded in that they don’t have fixed broadband in their homes; however a growing number of them do have access to internet via smartphones. This tender process aims to ensure that our website is mobile friendly and also ensure that we have the capacity to develop mobile applications for the most popular of mobile operating systems. (IOS, Windows and Android, Blackberry)
Home Group has an existing team of IS professionals, this process is to provide complementary skills and resources and is to concentrate on the delivery of strategic projects in line with the IS Strategy. This process seeks to appoint a single partner to assist with the realisation of this strategic plan.
Proposed contract
Home Group is looking to appoint a single partner for a single contractor Framework Agreement. This will allow us to be able to make call-offs from this framework agreement without the need for any further bidding procedures as outlined within the EU procurement directive.
Within the framework, specific call-offs will be agreed based on projects or work packages as mentioned in the background/contract scope section. Please note there may be additional requirements outside of the requirements listed.
Proposed contract term and value
Home group is proposing to contract for a minimum of 3 years with an option to extend for a further 12 months. Contracts will include an optional 12 month break clause that home group can activate should the selected partner fail to deliver
The contract’s value is forecast to be between 50,000 GBP and 500,000 GBP per annum.
II.1.6)Common procurement vocabulary (CPV)

72262000, 48224000, 72000000, 72210000, 72212200, 72212224, 72413000, 72415000, 72212100, 72212211, 72212311, 72230000

II.1.7)Information about Government Procurement Agreement (GPA)
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

Estimated value excluding VAT:
Range: between 50 000 and 2 000 000 GBP
II.2.2)Information about options

Options: no
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Duration in months: 48 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate

5.12.2013 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds
VI.3)Additional information

Notes for completion:
Please answer every question. Many tender opporunities generate a great deal of interest from potential suppliers, so please ensure that you complete the questionnaire as requested. Failure to do so may result in your application being disqualified. If the question does not apply to you please write N/A; if you don’t know the answer please write N/K.
“You”/ “Your” or “Potential Supplier” means the business or company which is completing this PQQ.
Home Group recommends that potential suppliers examine Section B first before completing the PQQ
Interested parties are requested to make their PQQ submission electronically via Home Group’s procurement opportunities portal All responses should be written directly into this document electronically, saved and uploaded onto the opportunities portal.

You must provide (also by uploading them) Performance references from the customers listed within Section D1.
Any queries by bidders can only be raised and dealt with through the portal. Guidance on the question process is available as detailed above. Please note that responses to questions will be distributed to all participating bidders to ensure transparency.
All information contained in this document is considered to be of a confidential nature. You are reminded of your obligation not to disclose information contained herein to any third party. Home Group in turn assures confidentiality to respondents of this PQQ.
Costs and Expenses
Bidders are responsible for all costs incurred by them in connection with their responses to this document and all future stages of this procurement. Home Group will not be responsible for any costs howsoever incurred.
Verification of Information Provided
The higher the risk of the procurement, the higher the level of verification is likely to be required. Home Group may ask to see documents at a later stage, so it is advisable you ensure they can be made available upon request. You may also be asked to clarify your answers or provide more details about certain issues.
Sub Contracting Arrangements
Where a sub-contracting approach is proposed, all information requested should be given in respect of the prime contractor.
Where sub-contractors will play a significant role in the delivery of the services or products under any ensuing contract, please indicate in a separate annex (by inserting the relevant company/organisation name) the composition of the supply chain, indicating which member of the supply chain will be responsible for the elements of the requirement, noting that ultimate responsibility will always rest with the prime contractor.
It is recognised that arrangements in relation to sub-contracting may be subject to future change. However, Potential Suppliers should be aware that where sub-contractors are to play a significant role, any changes to those sub-contracting arrangements may constitute a material change and therefore may affect the ability of the Potential Supplier to proceed with the procurement process or to provide the works, goods and/or services.
Consortia Arrangements
If the Potential Supplier bidding for a requirement is a consortium, the following information must be provided:
– full details of the consortium; and
– the information sought in this PQQ in respect of each of the consortium’s constituent members as part of a single composite response.
Potential Suppliers should provide details of the actual or proposed percentage shareholding of the constituent members within the consortium in a separate Annex. If a consortium is not proposing to form a corporate entity, full details of alternative proposed arrangements should be provided in the Annex. However, please note Home Group reserves the right to require a successful consortium to form a single legal entity in accordance with regulation 28 of the Public Contracts Regulations 2006.
Home Group recognises that arrangements in relation to consortia may (within limits) be subject to future change. Potential Suppliers should therefore respond in the light of the arrangements as currently envisaged. Potential Suppliers are reminded that any future proposed change in relation to consortia must be notified to Home Group so that it can make a further assessment by applying the selection criteria to the new information provided.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:4.11.2013