Website Usability Testing Contract for Government Websites

Contract value:£20,000 – £60,000. Government Digital Service (GDS/the Authority) wishes to appoint a suitable supplier to conduct user testing across GOV.UK and on Inside Government, which will enable GDS to identify and remedy any usability issues that users may encounter when using the site.Reference number: RM1130 – SB

Deadline date:17/10/2012

This deadline is for… The Tender Response Date. Information regarding this date and registration process can be found in “Instructions to Suppliers”

Contract value:£20,000 – £60,000

Location where the contract is to be carried out: United Kingdom

Is this suitable for smaller suppliers? Yes

Is this contract suitable for a voluntary, community and social enterprise organisations? Yes

Name of the buying organisation: Government Procurement Service (on behalf of Government Digital Service)

Description of the contract

Government Digital Service (GDS/the Authority) wishes to appoint a suitable supplier to conduct user testing across GOV.UK and on Inside Government, which will enable GDS to identify and remedy any usability issues that users may encounter when using the site. The Potential Provider will be expected to conduct the following: • 2 x rounds on Inside Government • 1 x round on GOV.UK • 1 x round on mobile & tablet devices (GOV.UK) Please note that this Contract is for an initial 3 Months however it is possible for this Contract to be extended for an additional 3 Months. This extension is at the sole discretion of the Authority and there is no guarantee of it being applied.

Documents

eSourcing Suite Supplier Guidance (eSourcing Suite Supplier Guidance Part A – Registration 1.11 29-3-12.pdf, 1594kb)

Classification of the contract

72212224 Web page editing software development services

72413000 World wide web (www) site design services

72254000 Software testing

72254100 Systems testing services

Additional information

Contract type: Services – Unspecified

Is it a framework agreement? No

Is this contract related to a programme of funding? No

Contract will be awarded based on: Most economically advantageous tender in terms of: The criteria stated in the contract documents

Estimated length of contract: 3 Months

Who to contact

Contact name Spot Buy Team

Organisation name Government Procurement Service

Address 9th Floor, The Capital, Old Hall Street, Liverpool, L3 9PP

Telephone 0345 410 2222

Extension number:

Fax

Email Spot.Buying@gps.gsi.gov.uk

Web address http://gps.cabinetoffice.gov.uk

How to apply

To participate in this procurement, Potential Providers must first be registered on the Government Procurement Service e-Sourcing Suite. If you have not yet registered on the eSourcing Suite, this can be done online at https://gpsesourcing.cabinetoffice.gov.uk by following the link ‘Register for GPS eSourcing’. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so at the Invitation to Tender stage. Full instructions for registration and use of the system can be found at http://gps.cabinetoffice.gov.uk/i-am-supplier/respond-tender Once you have registered on the eSourcing Suite, you will need to express and interest for the Gov.uk and Inside Government User Testing. This is done by emailing ExpressionOfInterest@gps.gsi.gov.uk. Your email must clearly state: • the name of this procurement (Gov.uk and Inside Government User Testing) and the RM reference number (RM1130-SB); • the name of the registered supplier; and • the name and contact details for the registered individual sending the email. Government Procurement Service will then process this email and assign your organisation to the opportunity. The registered user will receive a notification email to alert them once this has been done. The Invitation to Tender will be issued to Potential Providers on Thursday, 11 October 2012 via the eSourcing Suite. Ideally Potential Providers should be registered on the system before this date however registrations will be accepted throughout the Tender period allowing Potential Providers access to the documentation. For technical assistance on use of the eSourcing Suite please contact the Helpdesk: Freephone: 0345 010 3503 Email: supplier@gps.gsi.gov.uk