Welsh Government Catering Contract

Welsh Government Catering Contract

In relation to general catering services, there is currently ten WG office locations included within the scope of the contract. It is expected that hospitality catering services at the ten locations in scope will be provided via the appointed AWCC Contractor using the on-site facilities available.

Procurer reference: C198 2012 13
Value of tender: £Undisclosed
Is this notice funded by the Welsh European Funding Office (WEFO)?
Contract Type
Name of the organisation
The Welsh Ministers
Contact Name
Jayne Chinnock
WG PP&CS – Corporate Services, Cathays Park,
CF10 3NQ
Web Address
Service category
Is it a framework agreement?
Title of the contract
Welsh Government Catering Contract
Description of the contract

The Welsh Government All Wales Catering Contract (AWCC) is set in place to deliver exemplary standards in contract catering in respect of sustainability and the support of locally procured food and producers, against a background of best value for both the users and the Client. The AWCC also provides the WG with assurance around compliance with all relevant health, safety & hygiene standards.

In relation to general catering services, there is currently ten WG office locations included within the scope of the contract. It is expected that hospitality catering services at the ten locations in scope will be provided via the appointed AWCC Contractor using the on-site facilities available.

At the WG offices which do not benefit from on-site catering services, the Contractor will be required to manage an ‘Approved Hospitality Supplier’ arrangement on behalf of the WG to ensure that hospitality catering services are obtained from suitable local suppliers.

The Client also requires a ‘fine dining’ hospitality service for the Events Suite located at its Cathays Park, Cardiff office. The Events Suite is a new facility that includes the ability to host in-house private fine dining events for both Ministers receiving official visitors and meetings between officials and VIPs. Menus for this service are expected to be seasonal and considered an opportunity to showcase Welsh produce and Welsh suppliers.

For the avoidance of doubt this contract does not include the National Assembly for Wales offices and the Senedd at Cardiff Bay.

The Welsh Assembly Government, on behalf of the Welsh Ministers, will be conducting this If the process is being let using the e-procurement process the following wording should be added (If not this and all references to bravo solutions should be deleted): procurement exercise through the etenderwales portal https://etenderwales.bravosolution.co.uk. Tender documents and other information must be downloaded from and returned through this portal. If you require any further assistance the BravoSolution helpdesk is available on:

Email: help@bravosolution.co.uk Phone: 0800 3684850 / Fax: 020 7060 0480

Full information in accessing the portal is found in Section IV.

Place / site of work / delivery
Welsh Government Offices across Wales

Classification of contract (CPV codes)
39311000 – Light catering equipment.
55520000 – Catering services.
55500000 – Canteen and catering services.

Contract Length
Period in month/s
36 months with the option to extend for up to a further 36 months
Contract will be awarded based on:

Most economically advantageous tender in terms of:Criteria as detailed in the contract documents

SECTION IV: Administrative Information

Instructions to suppliers

Instructions to suppliers


– Go to https://etenderwales.bravosolution.co.uk

– The first person from your Organisation to use the Platform will be required to register on behalf of the Organisation.

– Registration involves accepting a User Agreement, and providing basic information about your Organisation and about the User performing the Registration.

– The User who performs the Registration becomes the Super User for the Organisation.

– On registering on the Platform the Super User will select a Username and will receive a password.

– The Password will be sent by e-mail to the email address that was specified in the User Details section of the Registration page.

– In order to log-in to the Platform please enter your Username and Password.

– Note: If you forget your Password then visit the homepage and click “Forgot your password?”

– Registration should only be performed once for each Organisation.

– If you think that someone in your Organisation may have already registered on this Platform then you must not register again.

– Please contact the person who Registered (i.e. the Super User) in order to arrange access to the Platform.

– Contact the Helpdesk immediately if you are unable to contact the Super User (for example if they have left your Organisation).

– Note: If your Organisation is already registered on the Platform then you must not make any additional registration. Please contact the Helpdesk to gain access to the Platform.

– Completed PQQs must be uploaded to the BravoSolution portal by 2pm on June 14th 2013


– Once logged in you must click on ‘PQQs Open to all Suppliers’

– The etender references for this contract are: Project_25463 and PQQ_30810

– Click on the title to access summary details of the contract. If you are still interested in expressing an interest, click the ‘Express an Interest button’. This will move the PQQ from the ‘Open to all Suppliers’ area to the ‘My PQQ’s’ on the home page.

– You will then see the full details of the PQQ in the qualification and technical envelopes along with any relevant documents in the ‘Attachments’ area.

– Should you have any questions on the PQQ, please use the ‘Messages’ area to contact the buyer directly – Please do not contact the named person at the top of this notice.

Reference Number
C198 2012 13
Deadline Date
Deadline date refers to
Submission of Pre Qualification Questionnaire by 14:00 on Friday June 14th 2013
Does this contract relate to a Project / Programme funded by EU funds?