Welsh Government Digital Exclusion Contract

Welsh Government Digital Exclusion Contract

Contract for provision of a digital inclusion and health programme to provide a strategic approach to addressing digital exclusion.

United Kingdom-Cardiff: E-learning services

2018/S 218-499519

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Welsh Government
Corporate Procurement Services, Cathays Park
CF10 3NQ
United Kingdom
Telephone: +44 3000623300
E-mail: CPSProcurementAdvice@gov.wales
NUTS code: UKL

I.2)Information about joint procurement

The contract is awarded by a central purchasing body


The procurement documents are available for unrestricted and full direct access, free of charge, at: https://etenderwales.bravosolution.co.uk/web/login.shtml
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://etenderwales.bravosolution.co.uk/web/login.shtml
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: https://etenderwales.bravosolution.co.uk/web/login.shtml

I.4)Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


Provision of Digital Inclusion and Health Programme

Reference number: C110/2018/2019

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

Contract for provision of a digital inclusion and health programme to provide a strategic approach to addressing digital exclusion.

II.1.5)Estimated total value

Value excluding VAT: 9 999 999.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKL

II.2.4)Description of the procurement:

The focus of the contract will be on supporting the digital inclusion of individuals by working through partner organisations and coordinating activities with a particular focus on working with the health and social care sector to improve the well-being of individuals through encouraging them to engage with digital technology.

Using a community development approach involving outreach work and partnership working, it is possible to effectively engage people with technologies as a route into wider use of ICT. An agile body of expertise which can establish and develop strong partnerships across sectors and co-ordinate activities is envisaged. It is expected that this will be supplemented with a team of experts demonstrating best practice in engaging the digitally excluded population. It will help to plug gaps in existing provision, avoid duplication and complement any activity which may already exist. It will take into account what has worked, and not worked, in Wales and elsewhere.

The programme will recognise that becoming digitally included is a continuous process requiring ongoing support, which can take a long time to go from a first time user to a position where one is able to demonstrate all five basic digital skills.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 9 999 999.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:

An option to extend the contract by an additional 3 years is available to the Client.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

The contract cost figure of 9 999 999 GBP includes the cost for the optional contract extension period of 3 years.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

As stated in the tender documents.

III.2.3)Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 15/01/2019
Local time: 14:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English, Welsh

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 15/01/2019
Local time: 14:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows

VI.3)Additional information:

E-Tender Information:


— the first person from your Organisation to use the Platform will be required to register on behalf of the Organisation,

— registration involves accepting a User Agreement, and providing basic information about your Organisation and about the User performing the Registration,

— the user who performs the Registration becomes the Super User for the Organisation,

— on registering on the Platform the Super User will select a Username and will receive a password,

— the password will be sent by e-mail to the email address that was specified in the User Details section of the Registration page,

— in order to log-in to the Platform please enter your Username and Password,

— note: If you forget your Password then visit the homepage and click “Forgot your password?”

— registration should only be performed once for each Organisation,

— if you think that someone in your Organisation may have already registered on this Platform then you must not register again,

— please contact the person who Registered (i.e. the Super User) in order to arrange access to the Platform,

— contact the Helpdesk immediately if you are unable to contact the Super User (for example if they have left your Organisation),

— note: If your Organisation is already registered on the Platform then you must not make any additional registration. Please contact the Helpdesk to gain access to the Platform,

— tenders must be uploaded to the BravoSolution portal by 2:00 pm.

How to find the ITT:

— once logged in you must click on ‘ITT’s open to all suppliers’

— the e-tender references for this contract are: project_40313, itt_71277,

— click on the title to access summary details of the contract. If you are still interested in submitting a tender, click the “Express an Interest button”. This will move the ITT from the ‘Open to all Suppliers’ area to the “My ITT’s” on the home page,

— You will then see the full details of the ITT in the qualification and technical envelopes along with any relevant documents in the ‘Attachments’ area,

— Should you have any questions on the ITT, please use the ‘Messages’ area to contact the buyer directly – Please do not contact the named person at the top of this notice.

Under the terms of this contract the successful supplier(s) will be required to deliver Community Benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The Community Benefits included in this contract are:

A non core approach to Community Benefits will be used for this tender

(WA Ref:86843)

The buyer considers that this contract is suitable for consortia.

VI.4)Procedures for review

VI.4.1)Review body

Welsh Government
Corporate Procurement Services, Cathays Park
CF10 3NQ
United Kingdom
Telephone: +44 3000623300
E-mail: CPSProcurementAdvice@gov.walesInternet address: http://wales.gov.uk/?skip=1&lang=en
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: