Wide Area Network Tender
The emphasis for the new contract will be on providing ‘always-on’ connectivity, (24x7x365) whereby ships will be permanently connected to the corporate network.
UK-Gourock: IT services: consulting, software development, Internet and support
Section I: Contracting authority
CalMac Ferries Limited
Contact point(s): Procurement
For the attention of: Brian Smith
PA19 1QP Gourock
Telephone: +44 1475650252
Fax: +44 1475650330
General address of the contracting authority: www.calmac.co.uk
Address of the buyer profile: http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10923
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
Section II: Object of the contract
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Various mainland and island ports plus vessels in the West Coast of Scotland.
NUTS code UKM35
CalMac Ferries provides lifeline ferry services to the Clyde and Hebridean islands which are safe, reliable and affordable. CalMac operates a high quality service, focusing on customers’ needs and comfort. CalMac is committed to the highest management standards and aims to be acknowledged as the leading ferry company in the UK, providing value for money, supporting the economy, protecting the environment.
CalMac Ferries Limited operates a fleet of 28 vessels, providing lifeline ferry services to the communities off Scotland’s west coast from Isle of Lewis in the north to the Isle of Arran in the south, as illustrated in the attached network map document. CalMac Ferries sails to 24 different destinations operating from 49 ports and slipways some of which are in remote locations.
The current wide area network technology used within Calmac Ferries (CalMac) is based around MPLS wide band architecture, consisting of a number of fixed link circuits at the larger terminals, supplemented by ADSL technology at the smaller port offices. All circuits feed into a BT IP Clear ‘cloud’, which offers the benefit of increased network resilience. For added resilience, fixed link sites have an additional ISDN2 backup data connection to Gourock.
The current wide area network technology used within CalMac Ferries is based around MPLS wide band architecture, consisting of a number of fixed link circuits at the larger terminals, supplemented by ADSL technology at the smaller port offices. All circuits feed into a BT IP Clear ‘cloud’, which offers the benefit of increased network resilience. For added resilience, fixed link sites have an additional ISDN2 backup data connection to Gourock.
The MPLS network has been designed around the traditional mind-set of the data centre and other centralised IT facilities residing at the company’s Gourock headquarters.
The emphasis for the new contract will be on providing ‘always-on’ connectivity, (24x7x365) whereby ships will be permanently connected to the corporate network. It is proposed to transition to a new Fully Managed Service model by March 2014.
As CalMac operates a fleet of passenger and vehicle ferries in the Clyde and the Western Isles of Scotland which means that long range wireless, GPRS, or Satellite communication will feature heavily in any proposed solution. CalMac also wishes to provide WiFi internet access for its customers and corporate wireless access for its staff, at all Points of Presence (POPs).
The term of the contract will be 3 years with an option to extend by 2 x 24 month periods.
NOTE: The authority is using PCS-Tender to carry out this procurement process. Please note this is a separate website and if you are not already registered, registration will be required.
To access PCS-Tender, record your interest in this notice and access the tender documentation please visit https://www.publictendersscotland.publiccontractsscotland.gov.uk and search for project Code 860 within the appropriate area.
If you have already registered on Public Contracts Scotland and PCS-Tender and paired your accounts you can access PCS-Tender through your Public Contracts Scotland Control Panel.
72000000, 72720000, 72511000, 72212200, 64200000, 64227000, 72400000, 64210000, 64212000, 64212100, 64212400, 64214100, 64214400, 64216000, 64216210, 72318000, 72212221, 72411000, 72710000
Description of these options: There will be an option at the discretion of the Authority to extend the contract for 2 x 24 month periods.
Number of possible renewals: 2
Section III: Legal, economic, financial and technical information
The Pre Qualification Questionnaire can be accessed via PCS-Tender. The completed PQQ must be returned by 7.6.2013.
Section IV: Procedure
Objective criteria for choosing the limited number of candidates: — Criminal Convictions and Business Probity;
— Economic/Financial Standing;
— Conflict of Interest;
— Technical or Professional Capability;
— Business Continuity and Disaster Recovery;
— Quality Management;
— Equal Opportunities;
— Environmental Management;
— Health and Safety.
Prior information notice
Notice number in the OJEU: 2012/S 246-404615 of 21.12.2012
Section VI: Complementary information
VI.5)Date of dispatch of this notice:8.5.2013